Frequently Asked Questions

Everything you need to know about shopping with Pigeon.

How do I determine my correct size?

We provide a comprehensive sizing guide on every product page. Since our collections range from slim to oversized fits, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.

What is Pigeon's return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that final sale items are not eligible for return.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout. You will receive a tracking number via email as soon as your package leaves our warehouse.

Are Pigeon garments sustainably made?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that guarantee fair wages and safe working conditions.

Do you ship internationally?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated automatically at checkout. Please note that customs duties may apply.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.