Returns & Exchanges
At Pigeon, we want you to love your fit, which is why we offer a 30-day window for returns on all unworn items with original tags attached. Simply initiate your request through our portal to receive a prepaid shipping label and start your refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the unworn garments back into their original packaging, ensuring all designer tags and security seals remain intact.
Label and Ship
Print the provided prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing